Política de reembolso
GENERAL RETURN POLICY
- You have 30 days from receiving your order to return most items.
- Items must be in new, unopened condition with the original packaging and sales receipt/packing slip to qualify for a full refund (minus original shipping costs).
- A 25% restocking fee applies to furniture and special order items. Some special order items cannot be returned at all.
- Idealbaby.com recommends using insured parcel post for returns, as we are not liable for lost or damaged packages during return shipment.
- Refunds are issued in the original form of payment.
- Car seats, strollers, and travel systems cannot be returned once opened or used due to safety regulations. These items will then follow the manufacturer's warranty policy. We recommend carefully reviewing the product information and fit instructions before opening or using car seats and strollers.
- If a shipment is refused, purchase price will be refunded less shipping charges.
Non-Returnable Items
- Gift card purchases
- Maternity undergarments
- Mosquito Nets
- Bathing accessories
- Breast pumps & accessories
- Opened nursing & feeding items (bottles, nipples, etc.)
- Diapers
- Wipes